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Returns

Returns policy

You are entitled to return your order within 14 days after receiving the delivery (return must be shipped by day 14). The package may be opened upon receipt but all items returned must be unused (in the same condition received). All original packaging must also be returned unused.

Please fill out the Eytys Returns Form enclosed in the original packaging. Clearly state the issue in the comments section of the form. You can also find the shipping label for the return enclosed in the original packaging.

All returns for a refund will incur a returns fee as per below:

Returns fee
Within Sweden 99 SEK
Within Europe 18 EUR
Rest of the world 40 USD

Returns via PayPal
If you have paid via PayPal and have a Paypal account, you are eligible for returns up to $30 through your PayPal account. Read more on PayPal’s return policy here.



Exchanges

For exchanges, please fill out the Eytys Returns Form and state which size or color you would like to have instead. Exchanges can only be made for the same model and will be subject to stock-availability at the time your return is received at our warehouse. No additional shipping costs or returns fee will be applied for exchanges.

Need a new Eytys Returns Form or shipping label? Questions? Please contact us at shop@eytys.com.